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egl_archiveSo I put an e-mail in about two weeks ago (maybe sooner) trying to reserve an item from BABY. I hadn't heard from them and I knew they were backed up and I got worried because I really wanted the item. Last time I tried ordering and hadn't heard from them, they ended up running out, so I didn't get it. Anyway, to cover my butt, I ended up putting the order through Crescent Shop for the same reservation. It's all taken care of through them, all paid for and everything.
This morning, I wake up to find an e-mail from the charming Ayako. They got my reservation and now I have TWO reserved. Um. So. I really only need one and now that the one through Crescent Shop is taken care of, what do I do?
I replied immediately with a quick e-mail explaining that I had already reserved the item and paid for it. Truth be told, I did NOT expect BABY to come through with this because, as much as I love them, their mail ordering system in the past has absolutely never worked for me. T-T;;
HELP! What do I do? I feel really silly right now... ::SIGH:: I'm so dumb sometimes.
Just made a sales thread. BUY MY BUNNY GUYS!! :)
This morning, I wake up to find an e-mail from the charming Ayako. They got my reservation and now I have TWO reserved. Um. So. I really only need one and now that the one through Crescent Shop is taken care of, what do I do?
I replied immediately with a quick e-mail explaining that I had already reserved the item and paid for it. Truth be told, I did NOT expect BABY to come through with this because, as much as I love them, their mail ordering system in the past has absolutely never worked for me. T-T;;
Just made a sales thread. BUY MY BUNNY GUYS!! :)
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Date: 2006-09-21 01:10 pm (UTC)no subject
Date: 2006-09-21 01:12 pm (UTC)it happens a lot; don't sweat it. since you can't/shouldn't cancel reservations, just sell it here.
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Date: 2006-09-21 01:13 pm (UTC)Ugh, too early in the morning to think about it.
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Date: 2006-09-21 01:16 pm (UTC)(was it for those ear muffs? I'd buy them and can pay now).
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Date: 2006-09-21 01:19 pm (UTC)Thanks guys, you've been very helpful.
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Date: 2006-09-21 02:12 pm (UTC)when you get 2, you should sell it to her ;)
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Date: 2006-09-21 03:39 pm (UTC)no subject
Date: 2006-09-21 04:29 pm (UTC)maybe you can contact her? ^^
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Date: 2006-09-21 05:04 pm (UTC)Thanks so much Duplica!
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Date: 2006-09-21 05:09 pm (UTC)no subject
Date: 2006-09-21 01:12 pm (UTC)I hope Ayako is understanding. It's not like I didn't do business with them, I just got nervous that I wouldn't get it, so I did it through a different method. Lesson learned, unfortunately...
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Date: 2006-09-21 03:16 pm (UTC)no subject
Date: 2006-09-21 03:38 pm (UTC)I'm just happy I know this now for the future. T-T
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Date: 2006-09-21 03:49 pm (UTC)I totally understand how you feel! Being backed up is one thing, but being left in the dark is another. Congrats on finding a new buyer! That backpack is so cute!
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Date: 2006-09-21 03:52 pm (UTC)This is my biggest problem with BABY. I love their merchandise and Ayako is amazing, but honestly, they need to do what Meta does and just have a PayPal option right on site. And stay on top of updating their site -- if something is out of stock, I shouldn't have to wait two or three (or in your case, four!) weeks to hear about it. It's sort of not fair tying up funds like that, you know?
/rant
I dunno. I love BABY. I really, really do. And I know Ayako works hard, but this method of ordering just isn't working for us overseas customers...
Good luck in your order!! O_O!!
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Date: 2006-09-21 05:36 pm (UTC)If you are going to do internet business, then you really can't leave people in the dark. After this I am not sure if I will order direct from Baby again unless it is something I REALLY want.
I will say I am glad that I waited instead of going through a shopping service. I was lucky to get my earmuffs and only one of the things I intially ordered is now out of stock.
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Date: 2006-09-21 05:41 pm (UTC)They do need a sepearate warehouse. For sure. It must be hard for them to have to go through every store for every online order they recieve. That's time consuming and it shouldn't have to be that hard. I do understand that they're trying to keep things limited and exlusive and the like, but what a pain that must be for them, let alone us!!
Anyway. Go Meta. :) They are absolutely the easiest to order from. The rest of my BABY orders will almost certainly be from Crescent Shop. Its' worth the 20% to ensure that I get what I'm dying for...
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Date: 2006-09-21 11:27 pm (UTC)no subject
Date: 2006-09-21 04:59 pm (UTC)no subject
Date: 2006-09-21 05:03 pm (UTC)no subject
Date: 2006-09-21 05:17 pm (UTC)It's not just the bunny backpack, but it's also the white x pink earmuffs that I have two of now!
Yes, I'll have to look for someone else to buy my 2nd set...
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Date: 2006-09-21 05:26 pm (UTC)no subject
Date: 2006-09-21 05:33 pm (UTC)I don't even know how much the EMS shipping for this item's going to be separately... It might not be worth it for me to sell them, so I'm still debating on keeping them.
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Date: 2006-09-21 05:34 pm (UTC)no subject
Date: 2006-09-21 05:44 pm (UTC)I might just sell them off as a set because it's easier, but as I stated, I'm totally not sure yet. Crescent tacked on a lot of fees, especially because they even commission the domestic shipping to them and I know that when Crescent repacks items, they use a lot of newspaper & bubblewrap, so the box is bound to be a good 4000 yen or more to ship. Out of approximately 10 shipments from Crescent, I have had only 1 shipment that was 3200 yen and it was a tiny box.
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Date: 2006-09-21 08:07 pm (UTC)