Surface Spell Gothic? Hello? Are you there?

[stardustmua.livejournal.com]

My SS has been trying to get their attention for a week, but before that, Surface Spell were easy to communicate with.  I've been trying to buy one of their dresses, but my money is already on the SS's website/account and I would really love to have the dress...  Anyone know where they've disappeared to?  Or is this typical of SSG?