duofan.livejournal.comHello, I hope someone can help me out, I am really worried.
I placed my first order with Baby The Stars Shine so Bright during their Summer Event Sale.
I paid for my order, and I also noticed they made an error in their Dress list, which they corrected after I mailed them about it.
However, I was supposed to receive my dress yesterday, and on the Canada Post tracking,it says there was an address error. So I called and filed for a ticket, and the Canada Post Sorting Center Supervisor called me, informed me that my package might have been sent back to Japan! I was shocked, because usually they have a 5 day extension to deliver it to me, but he told me that if there was an address error, they ship it back to the sender right away.
So I re-checked my Order XL Sheet, and found out that they made an error in the Address Field:
81560 gelang patah johor malaysia ( Insert my address with Postal Code )
They mixed up My address with someone else's in the field! Although I wrote my address 4 Times during Order Forms, and the Paypal Payments.
So has this happened to someone? I emailed Baby yesterday and today with the latest updates. Canada Post was going to mail back my packaged IF my address was correct. But because it Baby's error, will Baby mail it back to me for free? They made an error in my order for a dress color, and now they mixed up my address and added it onto my shipping address ( I knew they were busy but still )
I will have to wait till Monday, meanwhile, if I do not get shipping back to me by Baby and it is their error, can I file a Paypal complaint?